Privacy Policy

1. Introduction:

1.1 SA WheatCashMarket (Pty) Ltd (‘SAWCM’), registration number: 2010/004022/07 is committed to maintaining the privacy and security of users’ personal and private information submitted to 'FARMEX' via the website ("the/this website").

1.2 'FARMEX' means the website, its administration and its owners; 

FARMEX is owned by the shareholders of SA WheatCashMarket (Pty) Ltd ('SAWCM');

FARMEX acts as a tool to negotiate a contractual agreement between buyers, sellers and transport providers;

1.3 This privacy and security policy ("this policy") outlines FARMEX's practices and commitment to the user in this regard.

1.4 This policy must be read with the User Agreement (Annexure A) of that is incorporated into this policy.


2. The user can also help maintain the security of trading information by:

2.1 Not sharing his username and password with anyone;

2.2 Not leaving the user's computer unattended while conducting online transactions;

2.3 Not sending any confidential information via non-encrypted e-mail;

2.4 Not supplying the customer's personal and trading information to any site he/she doesn't know or trust.


3. Protecting user information:

3.1 User information refers to personal and private information submitted to the FARMEX website that identifies or relates to a user, whether the user is an individual or a business. This information includes details such as name, ID number, physical and postal addresses, e-mail address, mobile phone number, banking details, etc.

3.2 FARMEX uses user information to identify the user, draft a contractual agreement, and to offer better online services.

3.3 User information is also necessary to enable FARMEX to contact the user in event of any query.

3.4 FARMEX further uses user information to bring to the customer’s attention the details of other services and products.


4. Sharing user information:

4.1 FARMEX is permitted to disclose user information when it is using it in the contractual agreement (Annexure B and/or Annexure G) between two parties.

4.2 FARMEX may be required by law to provide user information. This most often relates to government tax reporting requirements or in terms of a court order or if required in terms of legislation or in accordance with the common law. FARMEX will, however, in all instances required by law, only disclose the information specifically requested.

4.3 FARMEX may be asked to disclose user information for matters of public interest, e.g. to assist in the prevention of crimes. Before complying with these requests, FARMEX takes every precaution to ensure the authorities involved have legitimate grounds to make such a request.

4.4 Except as outlined in this section, FARMEX will never sell or otherwise make available user information to other organizations or parties.


5. Right to amend this Privacy Policy:

5.1 FARMEX reserves the right to amend this Privacy Policy at any time.

5.2 All amendments to this policy will be posted on the FARMEX website and will be effective fourteen (14) days after such posting.


6. E-mail communication:

6.1 FARMEX may use user information to send the user details on new services or products. 

6.2 The user will have the option to indicate that he/she does not want to receive such specific product communications in the future.